Additionally, both can be installed at the same time. A connection is possible even when the device is not being actively used.The Android Host app is ideal for smartphones & tablets, as well as for points of sales (POS), ATMs, public displays, vending machines, and more.This article applies to Android users and experts supporting Android devices. Difference between QuickSupport and Host appBoth the TeamViewer QuickSupport app and the TeamViewer Host app allow remote access of Android devices. To stop sharing your screen and disconnect the remote session, open the QuickSupport app and tap the X to the top right of the app.The TeamViewer Host app for Android allows for remote control of unattended Android devices.When connected, the expert can view and control the mobile device.If you are not prompted to install the add-on, you can search for it in the Play store. The mobile device redirects to the Play store to install the Add-On for your device (for example Add-On: Samsung). When prompted to install the Remote Control Add-on, tap Download.To stop sharing your screen and disconnect the remote session, open the QuickSupport app and tap Stop Broadcast.When connected, the expert can only view your screen, they cannot control the mobile device. To initiate screen-sharing tap Start Broadcast.When the support expert initiates the Teamviewer connection, you are prompted to Allow remote support?.Make note of Your ID and provide it to the NETGEAR technical support expert. Upon launching the app, Your ID is presented.When the installation is complete, open the Teamviewer QuickSupport app.Alternatively, browse to TeamViewer Mobile Apps, select your mobile device Operating System, and then tap Download on the App/Play Store. Search for Teamviewer Quicksupport and download the app.On your iOS or Android mobile device, go to the app store.
To install the Teamviewer Quicksupport on your mobile device:
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